Effective Date: 29 April 2025

Welcome to Tethbridge Translucents LLC! These Terms and Conditions (“Terms”) govern your use of our website, https://www.tethbridgetranslucents.com (the “Site”), and the purchase of products offered through it. By accessing or using our Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Company Information

Tethbridge Translucents LLC
8208 Elktree Pass, San Antonio, TX 78254
Email:
support@tethbridgetranslucents.com
Phone:
512-623-1230

2. Eligibility

You must be at least 18 years of age or the age of majority in your jurisdiction to use this Site and make purchases. By using the Site, you represent and warrant that you meet these requirements.

3. Product Information

We make every effort to display our Christmas ornaments as accurately as possible. However, colors and details may vary slightly from images due to monitor settings and hand-crafted differences. All items are subject to availability.

4. Orders and Payments

When you place an order, you agree that:

  • All information provided is accurate and complete.
  • You are authorized to use the payment method.
  • Tethbridge Translucents LLC reserves the right to cancel any order for any reason, including suspected fraud or inventory issues.

Prices are listed in USD and may be subject to change without notice. Payment must be received in full before we process and ship your order.

5. Shipping and Delivery

We ship within the United States and select international locations. Delivery times are estimates and may vary based on location and season (especially during peak holidays). Tethbridge Translucents LLC is not responsible for delays caused by carriers or customs.

6. Returns and Refunds

Please refer to our Returns & Refund Policy for details. Generally:

  • Returns of damaged or broken Ornaments must be complete sets in original packaging including any damaged or broken Ornaments.   
  • Undamaged Ornaments must be unused, in original packaging.   
     
  • Custom or personalized ornaments are non-refundable unless damaged or defective.

Contact us at support@tethbridgetranslucents.com before returning an item.

7. Intellectual Property

All content on this Site, including images, text, logos, and designs, is the property of Tethbridge Translucents LLC and protected under intellectual property laws. Unauthorized use or reproduction is prohibited.

8. User Conduct

You agree not to:

  • Use the Site for unlawful purposes.
  • Distribute viruses or harmful code.
  • Interfere with the Site’s operation or security.

We reserve the right to suspend or terminate access to users who violate these terms.

9. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

10. Limitation of Liability

Tethbridge Translucents LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products.

11. Governing Law

These Terms are governed by the laws of the State of [Insert State], without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the courts located in [Insert County/City, State].

12. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the Site constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions about these Terms, please contact us at:
Email: support@tethbridgetranslucents.com
Phone: 512-623-1230